About us & Photo Gallery
Take a look at the place, the people and the food…
Take a look at the place, the people and the food…
Let us introduce ourselves
Café Vin Cinq is unique. We are a small, multi-award winning, intimate boutique style restaurant and cocktail bar, staged across 3 floors, with a magnificent spiral staircase at the building’s centre. The staircase is bejewelled with dancing fairly lights and the restaurant is softy illuminated by 2, exquisite, antique chandeliers.
We specialise in freshly prepared (organic where possible), dishes, using locally supplied, and seasonal ingredients. Often but not exclusively, French themed, but with plenty of choice to suit all tastes.
Our outstanding kitchen team hail from many diverse cultures – such as Thailand, Portugal, France and Britain – which means that our food is multi-cultural, vibrant and exciting. Our menus change regularly and we often have a scrumptious ‘specials’ board, with which to tickle your fancy.
As our guests will attest, if Café Vin Cinq had a formal motto, it would be ‘The answer is yes, now we just have to work out how to do it’.
On the incredibly rare occasion we run out of something, we jolly well dash to the shops to buy more! Disappointing guests is simply not acceptable!
Café Vin Cinq welcomes ALL guests – whether you wish to indulge in our highly acclaimed chateaubriand, or if you have any specific dietary needs – then it is our pleasure to help.
Nothing is too much trouble, and if a suggestion is actually feasible, then we will HAPPILY and with good cheer, oblige.
A question regularly asked by guests, when referring specifically to our staff…
‘All your staff are so smiley and helpful… how on earth do you recruit them?’
So… this is how we recruit them! (A little ‘tongue-in-cheek’)
The pre-requisites have to be that staff are vivacious, clean and sparkly, articulate and kind. They have to be fast learners (experience is great, but absolutely not essential, as we have a highly motivational training scheme), they must have impeccable manners and an unimpeachable desire to help.
We say to our guests… ‘if a member of our family brought this individual home as a prospective paramour, would we be tickled pink? If the answer is a resounding ‘YES’ then we hire… if the answer is a bit of a shirty ‘NO’, then we usually don’t!
So, you see, we are widely known (and awarded) for our exceptional hospitality and our passionate, articulate and dynamic staff – Café Vin Cinq provides an exceptional dining experience, where the customers’ needs are anticipated and we hope, exceeded.
How it all came to be…
Since opening our doors in 2010, the last year has been the highlight of Café Vin Cinq’s tenure at 25 High Street. All our hard work, passion, long hours and fantastically cheerful staff have been recognised, and we have been deeply humbled to win not 1, but 6 extremely prestigious awards.
The 1st award, and the award most precious to us, was the exceptionally proud moment when we won the Rugby Business Excellence Awards 2014 (a true red carpet event!), in the category Excellence in Customer Care. We felt quite overwhelmed when we were shortlisted, particularly given the exceptional nature of our fellow competitors, so winning was a dream come true.
Our 2nd award was winning the TripAdvisor Certificate of Excellence. This highly coveted, global award is bestowed only on the top 10% of the finest businesses throughout the world. To achieve this, all performances are analysed and evaluated in a number of different ways throughout the whole of the preceding 12 months. Only if you consistently attain the highest levels, in all classifications, are you invited into this privileged and elite group. The categories on which you are evaluated are: Food | Service | Value | Atmosphere.
Earlier in 2015, we were granted our 3rd award and Bartwentyfive was voted Rugby’s Best Bar; another real heart-racing success!
In July 2015, we won our 4th award; we had the rare honour of winning the TripAdvisor Hall of Fame. The TripAdvisor Hall of Fame is a global award, given only to the top 2% of businesses throughout the world. This award is given exclusively to companies who have won TripAdvisor’s yearly award, the Certificate of Excellence, for 5 consecutive years. Café Vin Cinq is now in its fifth year, and has won this award every year since it opened.
Café Vin Cinq’s 5th and 6th awards were presented during the year’s red carpet event, the Rugby Business Excellence Awards. The 5th award won was the Marketing and Communication award, and then we almost fell off our perch when, at the same event, we bagged ‘the big one’, the most important and highly prized award of all… our 6th award was the Overall Business Award of the Year.
This award is an amalgamation of each lone business award; we had to demonstrate (and substantiate with supporting evidence), our marketing and communication skills, our immense investment in staff welfare, training, support and development. We presented our plans for growth and development with our real-time ‘Five Year Plan’ and we had to prove how dedicated we are in providing ‘above and beyond’ service to our guests.
However touched and humbled we are to receive these awards, we must never, not for one moment, forget that we are just a little restaurant in Rugby, with a passion for the very best food, the very best staff, and absolutely the very best guests to be found. Come and break bread with us, we promise you’ll come back as a friend.
Years of experience between us
Team members
Customers served
Different dishes this year
Wines